Client Information, Terms of Service & Code of Ethics

Indigo Owl Tarot 777

Sections:

Welcome & Agreement of Services
Before Making a Purchase – Important Information
Booking & Appointments Process
Reading Preparation & Delivery Times
Services & Delivery Options
Boundaries of Practice
Client Responsibility
Cancellation & Refund Policy
Code of Ethics
Confidentiality & Privacy
Privacy Policy
Disclaimer
Equality & Respect
Professional Standards
Website Updates & Copyright
Final Agreement

Welcome

Before booking or purchasing a reading with Indigo Owl Tarot 777, I kindly ask you to take the time to read through the information below.

These terms, policies and ethical guidelines are designed to create a clear understanding between myself and my clients, while ensuring every reading is approached with respect, honesty, compassion and professionalism.

Indigo Owl Tarot 777 is a growing personal tarot service, and as the business develops, services, website features and processes may be updated.

By requesting, booking or purchasing a reading from Indigo Owl Tarot 777, you confirm that you have read, understood and agreed to these terms and conditions.

Agreement of Services

By booking, requesting or purchasing a tarot reading from Indigo Owl Tarot 777, you confirm that:

  • You are aged 18 years or older.
  • You understand that tarot readings are provided for personal reflection, spiritual guidance and entertainment purposes only.
  • You understand that tarot readings are not a replacement for professional medical, legal, financial or mental health advice.
  • You accept responsibility for your own choices, decisions and actions following your reading.
  • You understand that any messages, guidance, interpretations or insights received during a reading should be considered alongside your own judgement, intuition and personal circumstances.

Tarot is a tool for reflection, self-awareness and exploring possibilities. It is not intended to remove personal choice or replace your own free will.

Before Making a Purchase – Important Information

Before purchasing a tarot reading from Indigo Owl Tarot 777, please ensure you have read:

  • Client Information, Terms of Service & Code of Ethics
  • Privacy Policy
  • Available reading options and service descriptions

By completing your purchase, you confirm that you understand and accept the information provided.

Important Notice

After completing your purchase, you may be redirected back to the website. This is normal and does not necessarily mean that your order has not been successful.

Please do not submit multiple purchases unless you intentionally wish to purchase more than one reading.

Once your purchase has been received, you will receive confirmation from the payment system, and I will receive notification of your order.

I will then contact you by email with the next steps.

Please check your spam or junk folder if you cannot see communication from me.

If you have not received contact from Indigo Owl Tarot 777 within 24 hours of your purchase, please get in touch.

Please remember that Indigo Owl Tarot 777 is UK based, and communication times may vary due to different time zones.

Booking & Appointments Process

At this stage, Indigo Owl Tarot 777 is developing its online booking process.

While the business is starting, readings will be processed on a first-come, first-served basis according to the order purchases are received.

Once your purchase has been completed, I will contact you by email to:

  • Introduce myself
  • Confirm the reading option you selected
  • Discuss the focus of your reading
  • Gather the information needed to complete your reading

This may include:

  • The questions you would like guidance on
  • Areas of your life you would like explored
  • Any background information you feel comfortable sharing

I intentionally do not require detailed questions to be submitted during checkout. This allows us to communicate directly and gives me the opportunity to understand your situation better, helping create a more meaningful and personalised reading.

Please ensure all information provided is accurate, including:

  • Your email address
  • Your name
  • Postal address details where required for letter readings

If you are unsure which reading option is suitable for you, please contact me before purchasing. I am happy to guide you choose the option that best fits your needs.

As Indigo Owl Tarot 777 grows, additional booking features, availability calendars and services may be introduced.

Contact Form Information

The contact form available on the website is not a booking or purchase form.

This form is available for:

  • General enquiries
  • Questions before purchasing
  • Help choosing a reading option
  • Website questions
  • Feedback or suggestions

If you have already purchased a reading, please do not submit your reading questions through the general contact form.

After purchase, please wait for your confirmation email and further instructions from Indigo Owl Tarot 777.

Reading Preparation & Delivery Times

After your purchase has been completed, I will contact you by email to confirm your chosen reading and gather the information needed before your reading begins.

Readings are completed in the order that purchases and required information are received.

Once all details have been confirmed, your reading will be prepared and delivered.

Email Tarot Readings

Your personalised tarot reading will be completed and sent directly to the email address provided.

Pre-Recorded Video Tarot Readings

Your private video reading will be recorded and sent to you by email.

The video will be shared privately so you can watch your reading at a time that suits you.


Typed Tarot Reading Letters

Your tarot reading will be typed, printed, placed inside an envelope and sent by post.

UK postal readings will be sent using standard postal services.

Once your letter has been posted, you will receive confirmation.

Postal delivery times can vary depending on postal services and circumstances outside of my control.

Services & Delivery Responsibilities

Current tarot reading services offered by Indigo Owl Tarot 777 include:

  • Personalised email tarot readings
  • Private pre-recorded video tarot readings
  • Typed tarot reading letters sent by post

Each reading is created individually and prepared with care based on the information provided by the client.

Postal Reading Information

Typed tarot reading letters are currently available within the UK.

International postal requests may be considered.

Where international postage is requested:

  • Any additional postage costs will be the responsibility of the client.
  • Additional charges may apply for international delivery or tracked postage if requested.
  • Delivery times may vary depending on location, postal services and circumstances outside of my control.

Once your reading has been completed and posted, you will receive confirmation.

Please ensure that all postal information provided is accurate. Indigo Owl Tarot 777 cannot be responsible for delays or issues caused by incorrect delivery information provided by the client.

Boundaries of Practice

At Indigo Owl Tarot 777, I believe tarot readings should be approached with respect, responsibility and ethical awareness.

My readings are designed to focus on:

  • Your personal journey
  • Your experiences
  • Your emotions
  • Your choices
  • Your personal growth

I do not provide readings intended to invade another person's privacy or attempt to access another person's private thoughts, feelings or intentions without their knowledge or consent.

For example, I may not provide readings focused on:

  • Trying to control another person's actions
  • Determining another person's private thoughts
  • Making decisions on behalf of another individual

If another person is involved in your situation, I may suggest reframing the question so the focus returns to you, your feelings, your choices and your understanding of the situation.

This allows the reading to remain empowering and centred around your own personal journey.

Health, Legal, Financial & Professional Boundaries

Tarot readings are not intended to replace qualified professional advice.

I do not provide readings as a substitute for:

  • Medical advice
  • Mental health treatment
  • Legal advice
  • Financial advice

If your situation involves these areas, I encourage you to seek support from an appropriately qualified professional.

Tarot can be used as a tool for reflection and personal insight but should not be the only factor used when making important decisions.

Right to Decline a Reading

I reserve the right to decline a reading request if I feel:

  • The request crosses ethical boundaries
  • The reading would not be in the client's best interests
  • I do not feel able to provide a helpful and respectful service
  • The request is inappropriate or unsuitable

If I decide I am unable to complete a reading after payment has been made, a full refund will be provided.

I also reserve the right to refuse service where abusive, threatening, aggressive or inappropriate behaviour occurs.

Client Responsibility

Tarot is intended to encourage:

  • Reflection
  • Self-awareness
  • Understanding
  • Personal growth

Your reading should never replace your own judgement, choices or decision-making.

You remain responsible for your own actions, choices and decisions following your reading.

A tarot reading provides insight and perspective; it does not remove personal responsibility or free will.

Cancellation & Refund Policy

Due to the personalised nature of tarot readings, the time involved in preparation and the individual attention given to each client, refunds are handled carefully.

Once payment has been received and the personalised preparation process has begun, refunds cannot usually be provided.

This includes situations where:

  • Questions have been discussed
  • Information has been gathered
  • The reading has been started
  • A reading has been completed
  • A postal reading has already been prepared or sent

If Indigo Owl Tarot 777 is unable to complete your reading due to circumstances on my side, a full refund will be provided.

If you change your mind after personalised work has started, a refund cannot be issued.

In the event of a payment dispute or charge back request, I reserve the right to provide relevant records including:

  • Purchase confirmation
  • Communication records
  • Details of the service requested
  • Evidence of the service being prepared or completed


Code of Ethics

At Indigo Owl Tarot 777, I am committed to providing tarot readings with:

  • Honesty
  • Compassion
  • Respect
  • Integrity
  • Understanding

My aim is to create a welcoming and supportive environment where clients feel comfortable exploring their thoughts, feelings and experiences.

I believe tarot should be used as a tool for:

  • Reflection
  • Guidance
  • Awareness
  • Personal empowerment

My role is not to make decisions for you or tell you what you must do.

My role is to provide insight, ask reflective questions and support you in understanding yourself and your situation more clearly.

Confidentiality & Privacy

At Indigo Owl Tarot 777, your privacy and trust are extremely important.

Any personal information, questions, background details or information shared during the reading process will be treated with respect and confidentiality.

Your reading details and personal information will not be shared with another person without your permission, unless disclosure is required by law.

This includes:

  • Personal information provided during booking
  • Questions and topics discussed for your reading
  • Details shared during communication
  • Information included within your completed reading

I aim to create a safe and respectful space where clients feel comfortable sharing information that is important to their reading.

Privacy Policy

How Your Information Is Used

When you contact Indigo Owl Tarot 777, purchase a reading, or request information, I may collect personal information such as:

  • Your name
  • Email address
  • Postal address (where required for typed tarot reading letters)
  • Information you choose to share about your reading
  • Communication between yourself and Indigo Owl Tarot 777

This information is collected only for the purpose of:

  • Providing your requested tarot reading
  • Communicating with you regarding your purchase
  • Delivering postal readings
  • Responding to enquiries
  • Improving the services and experience provided

Your information will only be used for purposes connected with Indigo Owl Tarot 777 and will not be sold, shared or used for unrelated marketing purposes.

Payment Information

Payments are processed through secure third-party payment providers.

Indigo Owl Tarot 777 does not store or have access to your full payment card details.

Any payment information is handled through the payment provider’s own privacy and security systems.

Data Protection & Storage

Reasonable care will be taken to protect your personal information.

Information relating to bookings, payments and communication may be kept for business records, including for:

  • Managing orders
  • Responding to enquiries
  • Maintaining accurate records
  • Handling any payment disputes if required

Your information will only be retained for as long as necessary for these purposes.

Your Rights

You have the right to request information regarding the personal information held about you.

You may also request that your information is updated or removed where appropriate.

If you have any questions regarding your personal information, please contact Indigo Owl Tarot 777.

Disclaimer

Tarot readings provided by Indigo Owl Tarot 777 are offered for:

  • Personal reflection
  • Spiritual guidance
  • Self-exploration
  • Entertainment purposes

Tarot readings are not intended to:

  • Predict the future with complete certainty
  • Replace professional advice
  • Diagnose medical or mental health conditions
  • Provide legal, financial or medical decisions

I am not a qualified:

  • Medical professional
  • Mental health professional
  • Solicitor
  • Financial advisor

If your situation involves medical, legal, financial or mental health concerns, you should seek advice from an appropriately qualified professional.

A tarot reading should be viewed as a tool for reflection and insight. Any choices, decisions or actions taken following a reading remain the responsibility of the client.

Equality & Respect

At Indigo Owl Tarot 777, every client deserves to feel respected, valued and supported.

I welcome clients from all backgrounds and aim to provide an inclusive and compassionate environment.

I do not discriminate based on:

  • Background
  • Culture
  • Beliefs
  • Identity
  • Personal circumstances

Every person’s journey is unique, and I believe everyone deserves to be treated with kindness, dignity and understanding.

Professional Standards

I am committed to providing tarot readings with honesty, care and professionalism.

I will always represent my:

  • Experience
  • Knowledge
  • Training
  • Services

honestly and accurately.

I continue to develop my understanding of tarot through ongoing learning, personal development and further training.

As Indigo Owl Tarot 777 grows, I hope to continue expanding my knowledge and developing additional skills that allow me to provide further support and services in the future.

If I believe another qualified professional service would better support your needs, I will always encourage you to seek appropriate guidance.

Website Updates, Content & Copyright

Indigo Owl Tarot 777 is a growing business, and the website may change, develop and improve over time.

As new services, information and features become available, website content, policies and availability may be updated.

I reserve the right to make changes where necessary to ensure information remains accurate and reflects the current services provided.

All original content created for Indigo Owl Tarot 777 remains the property of Indigo Owl Tarot 777.

This includes:

  • Written website content
  • Branding
  • Logos
  • Original materials
  • Business information
  • Service descriptions

Content may not be copied, reproduced, modified or used without permission.

Images and materials belonging to third parties remain the property of their respective owners.

Final Agreement

By booking, purchasing or requesting a tarot reading from Indigo Owl Tarot 777, you confirm that:

  • You have read and understood the Client Information, Terms of Service and Code of Ethics.
  • You understand the nature and purpose of tarot readings.
  • You agree to the policies, boundaries and expectations outlined above.
  • You accept responsibility for your own choices and decisions following your reading.

Thank you for choosing Indigo Owl Tarot 777.

I appreciate the trust placed in me and look forward to providing a thoughtful, respectful and personalised reading experience.